Printmystuff stands behind the quality of its products and services. If you are not satisfied with your purchase from us, contact Customer Service by phone at +65 8753 0413 within 3 days from the date you receive your order.

Printmystuff is committed to customer satisfaction, and we do everything possible to ensure excellent printing quality. At the initial stage of order, Printmystuff will process Quality checks for errors in the Artwork submitted, such as resolution, bleed, size and etc. You will be responsible for fixing any errors discovered in the process, or you can authorize us to print as is; however, you are responsible for the decision made and we’ll respect your decision and the instructions given.

Color Accuracy and Hardcopy Proofs

Printmystuff will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density because of limitations in the printing process, as well as neighboring image ink requirements.

The accuracy of each color reproduction (of the final printed product) is guaranteed to be within 80% of the final proof you approved or Printmystuff will reprint your job at no charge. Please note that we accept no responsibility for color variations between submitted print-ready images and the actual artwork or product they represent. 

Privacy

You confirm that you have read, understood and agree to the Printmystuff Privacy Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable and satisfactory to you. You consent to the use of your personal information by Printmystuff its third-party providers, and/or distributors in accordance with the terms of and for the purposes set forth in the Printmystuff Privacy Policy.

How to Order

Whatsapp +65 8753 0413 and let us know the print product you would like to have, and we will guide you further from there. 

Right now, you can choose from over 20 different products with Printmystuffsg. To quickly find a specific product, you can also use the search bar. If the product you are looking for is not available on the webpages, feel free to contact our customer service we will be happy to assist you. 

Artwork Service

1. Submit Your Own Artwork File: 

A-If sending in JPG format, kindly send by files on Telegram (www.t.me/PrMySt21) B-If sending in PDF format, you may send us on whatsapp C-If sending in PSD/PNG format, you may send it to printmystuff@hotmail.com

2. Order Graphic Design: Let us know you would like this option so one of Printmystuff's experienced designers can compose a professional design for your print.

Artwork Checklist
To speed up the submission procedure, you may follow this checklist for checking your own Artwork:
1. Is the Artwork sizing and resolution DPI correct?

2. Is the file format JPG/PDF/PSD/PNG? 

3. Are the files layer flatten? (for PSD files) 

4. Is the Artwork set to CMYK colour mode? 

5. Is your text size clear & visible to final finished print size?

6. Does the Artwork include at least 5mm away from the artwork edge to prevent it from cutting off? 

If you’ve checked the following list, you’re ready to submit your Artwork to print. 

Artwork Clarity
When using images in your artwork, you should do so carefully. Just because the images in the artwork look good on the monitor, it does not necessarily mean they will look good on the final printed product. To ensure the sharpness of the images set in your Artwork, you should check the resolution (DPI) of the images in the artwork. DPI measures the amount of pixels per inch.

Thanks for shopping / printing with Printmystuffsg.

If you are not entirely satisfied with your purchase, we’re here to help. 

Printmystuff is committed to customer satisfaction, and we do everything possible to ensure excellent printing quality. At the initial stage of order Printmystuff will process Quality checks for errors in the Artwork submitted, such as resolution, bleed, size and etc. You will be responsible for fixing any errors discovered in the process, or you can authorize us to print as is; however, you are responsible for the decision made and we’ll respect your decision and the instructions given.

We are not responsible for any damages or claims incurred by you or your business caused by receiving printed materials that are defective or incomplete or which you receive later than the estimated delivery date.

Printmystuff will reprint or provide a refund (if it’s qualify).

Returns
You have 3 days to return the item from the date you received it. 

To be eligible for a return, we require a couple of things.

- Your item quantity must be unused and fully returned in the same condition that you received it.

- Your item must be in original packaging,

- Your item needs to have black and white proof of purchase.

- Please return the item to our Office’s address.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. You may choose to re-print or refund and let us know by 3 days from the date you received the item.

If your return is approved, we will either:
- Initiate a refund to your bank account or by cheque.

Or
- reprint the product 

Shipping
You will be responsible for paying for your own shipping costs for returning your item and receiving the re-print item. Shipping cost are non-refundable. Please note: Products on Sales & Promotion are non-returnable.

We reserve the right to update and revise this Returns/Refund/Reprint Policy without prior notice to reflect changes in our policies, services and/or in response to our customers' feedback. When we do make changes to this Policy we will revise the "last updated" date at the top of this Policy. Please make sure that you review it frequently as any time you place an order with Printmystuff the current Returns/Refund/Reprint Policy will apply.

We guarantee that our printed products will not be defective in accordance with industry standards. You may contact Printmystuff and a representative will be pleased to help address any general issues you may have with your print job.